Common Questions about Only Hair Loss .com

Will my order be shipped discreetly?
Yes. We ship all packages via UPS in either unmarked boxes or plain UPS pouches showing "Sunset Marketing" as the sender.

Will my order be shipped the same day it's placed?
In most cases, orders placed before 2:00pm CT will be shipped the same day.

How can I track my order?
Domestic orders should receive a tracking number via email when the order is shipped as long as a valid email address is provided.

How long does it take for International orders to arrive?
International orders are shipped via UPS WorldWide Express and barring any interference from customs should take 3-5 business days to arrive. However, customs will often hold packages for extended periods of time.

What is your return policy?
Our general return policy is that any unopened product can be returned within 30 days for a refund, minus shipping costs. However, some products differ in how they can be returned. See our full Return Policy.

When will my purchase show up on my credit card statement?
Orders placed online will show up immediately. Orders placed over the phone will be run manually, and will show up within 24 hours. Please note that orders placed over the phone will appear as a charge from "Sunset Marketing" on your credit card statement.

What forms of payment do you accept?
Currently we accept all major credit cards and e-checks via the Internet.
You may also mail in a check or money order along with what you would like to order.

Send to:
Sunset Marketing
554 Green Tree Cove
Suite 201
Collierville, TN 38017

Tennessee residents add .0925% sales tax.